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Working smarter and with more enjoyment through Nova AI

Recently, we shared a blog about our joint journey toward lekker werken: the framework in which we build more job satisfaction and a future that is healthy, inclusive, and sustainable. Today, we take the next step on that metro line: making our work smarter and more enjoyable with the help of AI.

Last week, we introduced Nova, our internal AI assistant developed together with the team at Datacation. Nova is available to everyone at Heat Matrix and Bos Nieuwerkerk — from production and engineering to assembly and sales — and helps us capture and share knowledge more effectively.

Technology that empowers craftsmanship

At Heat Matrix and Bos Nieuwerkerk, we believe that technology should help people move forward. Artificial intelligence can play a valuable role in that: it can simplify work processes, make tasks more engaging, and even add a bit of fun. Think of automated inspection reports, a central knowledge library, or data-driven insights that strengthen projects.

Nova brings these possibilities into practice. Employees can ask her questions on a wide range of topics, such as:
• welding and production techniques
• safety, quality, environment, and certification
• knowledge transfer and internal processes
• HR information, including our collective labour agreement

Nova not only provides answers — she continuously learns as well. The more we use her, the smarter she becomes. This way, our shared knowledge base grows and remains accessible to everyone, including future colleagues.

Knowledge that lasts

The strength of our company lies in our people and the experience they bring. But knowledge can be vulnerable: when someone changes roles or retires, valuable expertise may be lost. Nova helps us preserve that knowledge in a sustainable way and makes it immediately available whenever needed.

This allows us to operate more effectively for our customers and partners: we can respond faster, provide stronger substantiation, and continuously learn from daily practice.

Building the future together

The launch of Nova is not the finish line — it is a starting point. Together with all our teams, we will continue to develop this smart support step by step. Only by doing this together can we truly make it a success.

We are at the beginning of a new chapter in which we explore how AI can enrich our daily work. Not because it is required, but because it helps us work smarter, enjoy our tasks more, and increase our overall job satisfaction.

Read this blog on the website of our sister company Bos Nieuwerkerk to learn more about our shared journey toward lekker werken.